Our Quality commitment
The brand "Quality Tourism"
The Kiwi Valley Tourism Office has been the holder of the national Quality TourismTM mark since December 2012. This brand was renewed in June 2023.
Created by the state, this brand unites under one symbol the quality steps undertaken for your satisfaction. External sign of confidence, Quality TourismTM guarantees you quality services. The Tourist Office was awarded the mark following an audit carried out by an independent external firm.
Téléchargez les engagements Qualité envers nos visiteurs
Téléchargez le Manuel d'Assurance Qualité
Preserving and enhancing the environment
Committed to a sustainable tourism approach with the Pays Adour Landes Océanes, the Tourist Office is committed to preserving and enhancing the environment.
The Sustainable Tourism charter implemented by the Pays Adour Landes Océanes, to which the Tourist Office has partnered, commits the signatories on 11 points: reduce water and energy consumption, sort waste, buy local and responsible, Raising awareness of the natural heritage...
Téléchargez la charte d'engagement écoresponsable
The Tourism and Disability Label
The Kiwi Valley Tourist Office has been awarded the Tourism and Handicap label since November 2019.
The Tourism and Disability label, created by the French ministry in charge of tourism, guarantees an efficient and adapted reception for people with disabilities.
Consultez le guide Tourisme et Handicap dans la Vallée du Kiwi 2024
